by Introduction
Have you ever seen or used devices that seemingly work with only one application or a limited number of applications and do not allow anything else? The device is used or rather forced to be used for its only intended business purpose. Chances are you have seen an android device, and you experienced the Android Kiosk mode.
In the following sections, we shall talk about what Android Kiosk Mode is all about and the merits of using Android Kiosk Software.
What is Android Kiosk Mode?
Android Kiosk Mode is a way to lock down the use of the device to a single application. It is a way to lock down the device to a particular app or catalogue of apps. Android Kiosk mode is even capable of disabling Android features like notification bar, settings, power button. It can basically stop the user from going to those parts of the Android system that are not part of the app catalogue.
The important thing to note is that in Android Kiosk Mode, you can even restrict parts of the Android system itself. Android Kiosk Mode is available on any device running Android OS 5.0 or later.
Use cases of Android Kiosk Mode
Android Kiosk mode is predominantly used in customer-facing scenarios that serve a purpose like generating a token for customer services or registering your visit at a customer care centre. In almost all cases, the device is a mobile or a tablet. In some cases, even larger touch screen devices are used.
A good example of an Android Kiosk mode is the kiosks installed at airports to complete your web check-in.
How does Android Kiosk Mode work?
First, you will need a device that has Android OS 5.0 or later. The next thing is installing an Android Kiosk software like SureLock and controlling the applications and settings. You can now control what you want to be displayed on the device.
What are the merits of using Android Kiosk Software?
Some of the key benefits of using Android Kiosk Software are
Targeted use of the device for the purpose it was designed
With nothing else but the intended software available to use, the user is restricted to the target application, helping achieve its business purpose quickly and effectively.
Minimal human intervention
With no other options to tinker with, the user interaction with the app is pointed, and intuitive requiring no further help from other human resources.
Reduced fail rates
This one is obvious. With no access to applications or OS settings, chances of a failed system fall drastically.
Enhanced customer experience
If the customer wants what they are using the system for and is done quickly, you have nothing short of a delighted customer.
Conclusion
Every business is now adapting to the use of technology to guide and streamline customer service. Interactive touch-based electronic devices are a great way to achieve this. In this way, you leave the customer to decide what kind of service they need. You have a highly targeted solution in place for a specific purpose, and it does the job for you and the customer. What more can a customer want?
